Is Viagogo legit? A Comprehensive Guide to Tickets, Validity Checks, Refunds, and Reddit Insights

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By Edward Genesis

Hey there, ticket seekers and event enthusiasts! So, you’ve got your heart set on scoring those coveted concert tickets, sports passes, or theater seats, and you’ve heard about this platform called Viagogo.

Now, the big question buzzing in your mind is, “Is Viagogo legit?”

It’s a valid concern, especially when it comes to securing those golden tickets without any last-minute surprises.

Let’s embark on a journey to unravel the mystery of Viagogo’s legitimacy and get you one step closer to your next unforgettable event. So, grab your virtual ticket, and let’s dive in!

What is Viagogo

Viagogo, my friend, is like a digital bazaar for event tickets. Think of it as a marketplace where fans can buy and sell tickets for concerts, sporting events, shows, and more.

It’s kinda like eBay for tickets but with a focus on live events and a dash of glam. Their official website is

You can also read here if you are interested to know whether Snatcher is legit.

Here’s the gist:

  • Viagogo doesn’t sell the tickets themselves. They connect buyers and sellers, like a middleman with a fancy website.
  • You can find tickets for almost any event imaginable, from the hottest concerts to your local theatre production.
  • They often have tickets for sold-out shows, so it can be a lifesaver if you miss out on the initial rush.
  • Prices can vary wildly, depending on the event, the seller, and how much demand there is. You might find amazing deals, or you might pay a premium for those coveted front-row seats.

But before you jump in and snag those tickets, remember: Viagogo isn’t all sunshine and rainbows. There are some things to keep in mind:

  • Viagogo has a bit of a checkered past, with some reports of fake tickets and scalping. So, proceed with caution and do your research before buying.
  • Prices can be higher than face value, especially for popular events. Be prepared to pay a bit more if you want those prime seats.
  • Customer service can be hit-or-miss, so make sure you understand the return policy before you buy.

Overall, Viagogo is a powerful tool for finding event tickets, but it’s important to be a savvy shopper. Do your research, compare prices, and be aware of the potential risks before you hand over your hard-earned cash.

Is Viagogo legit?

is viagogo legit
is viagogo legit?

Yes, Viagogo is a legitimate platform for buying and selling event tickets. However, it’s crucial to be aware of the potential downsides, including scalping, fake tickets, and limited buyer protection.

Ultimately, the decision of whether or not to use Viagogo is up to you. Weigh the pros and cons, do your research, and proceed with caution

Pros and Cons of Viagogo


The Pros Description
A wide selection of tickets You’ll likely find tickets for almost any event imaginable, even sold-out shows.
Convenience Buying and selling tickets online is quick and easy.
Price Transparency You see the price upfront before committing.
Secure transactions Viagogo uses SSL encryption and other security measures to protect your data.



Cons Description
Scalping Prices can be significantly higher than face value, especially for popular events.
Fake tickets There have been instances of fake tickets being sold on Viagogo.
Customer service Reviews about customer service are mixed, with some reporting difficulty resolving issues.
Fees Viagogo charges buyer and seller fees, adding to the overall cost.
Limited buyer protection Guarantee programs exist, but they may not cover all situations.


So, here’s the scoop on Viagogo—it’s like the global party planner for tickets. Operating in over 60 countries, it’s throwing shindigs all around the world. We’re talking concerts, sports events, you name it—they’ve got a seat for you.

And get this: they’ve got a ticket extravaganza with over 4 million tickets up for grabs at any given time. That’s right, 4 million! It’s like a ticket wonderland. So, if you’re on the hunt for those elusive passes, chances are Viagogo’s got your back.

Now, let’s talk ratings. Viagogo struts its stuff with an average customer rating of 3.7 out of 5 stars. Sure, it’s not a perfect score, but hey, who is? It’s like a solid B+—not too shabby. So, if you’re looking for a ticket adventure and a sprinkle of stars, Viagogo might just be your ticket-match made-in-event heaven.


How to Check if Viagogo Tickets are Valid

Alright, so you’ve snagged those tickets from Viagogo, and now the big question is, “Are they the real deal?” Fear not, my event-loving friend! Here’s your playbook on how to ensure those tickets are as legit as they come.

  • Verify the Details: First things first, double-check all the nitty-gritty details on your tickets. Event date, venue, seat numbers—make sure everything lines up with the official event information.
  • Cross-Reference with Official Sources: Head over to the official event website or the venue’s page and cross-reference the details. If there’s a discrepancy, it’s time to raise the alarm.
  • Contact Customer Support: Don’t be shy! If you have any doubts, reach out to Viagogo’s customer support. Legit platforms are more than happy to assist and clarify any concerns you might have.
  • Check for Watermarks or Holograms: Legitimate tickets often come with security features like watermarks or holograms. Give your tickets a thorough once-over to spot these telltale signs of authenticity.
  • Trust Your Gut: Sometimes, your instincts are your best guide. If something feels off or too good to be true, take a step back and reassess.

Remember, the name of the game is caution and thoroughness. By following these steps, you’ll be on your way to ensuring your Viagogo tickets are the real McCoy.

How to Check if Viagogo Tickets are Valid 2023

Hey there, time traveler! Planning to catch an event in the future, and you want to make sure those Viagogo tickets for 2023 are the real deal? You’re in luck. Let’s dive into the steps tailored for the coming year.

  • Updated Event Information: Events can change, and so can venues or dates. Ensure that your Viagogo tickets match the most recent information available for your event in 2023.
  • Check for 2023 Security Features: Ticket security evolves, and newer features might be in place for tickets in 2023. Look out for updated holograms, barcodes, or any other security measures.
  • Stay Informed: Follow updates from the event organizers or venue for any changes. If there are adjustments, your Viagogo tickets should reflect them.
  • Early Purchase: Whenever possible, aim to secure your tickets early. Legitimate sellers often release tickets well in advance, so you’re less likely to encounter issues.
  • Research the Event: If it’s a high-profile event, check the official event website or reliable news sources for any announcements or changes that might affect your tickets.

By keeping an eye on the specifics for 2023, you’ll be well-prepared to ensure the validity of your Viagogo tickets.

Viagogo Fake Tickets Refund

Oh no, you’ve found out that your tickets might be fake, and you’re in panic mode. Take a breath—we’ve got a plan for getting that refund from Viagogo.

  • Document Everything: Snap some screenshots, take pictures—document every step of the process. This includes the suspicious tickets, your communications with Viagogo, and any other evidence you have.
  • Contact Viagogo Immediately: Waste no time. Reach out to Viagogo’s customer support pronto. Clearly explain the situation, providing all the evidence you’ve gathered. Legitimate platforms often have procedures in place for such cases.
  • Dispute the Charge: If you purchased with a credit card, consider reaching out to your credit card company to dispute the charge. Provide them with the evidence you’ve gathered as well. They might be able to assist in the refund process.
  • Check Viagogo’s Refund Policy: Familiarize yourself with Viagogo’s refund policy. While it’s essential to advocate for your case, understanding the platform’s policies can guide your approach.
  • Be Persistent: If your initial attempts don’t yield results, don’t be afraid to be persistent. Continue communicating with Viagogo, escalate the matter if necessary, and keep pushing for a resolution.

Remember, communication is key in these situations. Stay calm, be thorough in presenting your case, and don’t hesitate to explore different avenues to secure that refund.

Are all tickets on Viagogo legit?

Is Viagogo Legit Reddit

Ah, the wisdom of the Reddit community—it’s like tapping into a vast pool of experiences and opinions. If you’re wondering about the legitimacy of Viagogo according to Reddit, here’s the lowdown.

  • Subreddit Exploration: Head over to relevant subreddits, such as r/Viagogo or general event ticketing subreddits. Look for discussions, reviews, or experiences shared by other users.
  • Filter Reviews: Understand that Reddit is a mix of opinions. Filter through the posts to find well-detailed reviews or experiences that align with your concerns or questions about Viagogo.
  • Ask Direct Questions: Don’t hesitate to throw your questions into the Reddit arena. The community is often more than willing to share insights, tips, and personal experiences.
  • Consider the Context: Remember that experiences can vary, and some users might have positive interactions while others don’t. Consider the context of each review or comment.
  • Stay Updated: Reddit is dynamic, and discussions can change over time. Check for the most recent posts and comments to get the latest perspectives on Viagogo.
  • Follow more from this link: Is Viagogo a legit site?

Keep in mind that Reddit is a platform for user-generated content, so take the information with a pinch of salt. It can be a valuable resource for gauging the community’s sentiment, but individual experiences may vary.

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