Is Temu Legit? Reviews, Reddit, App and Social Media Accounts

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By Dr Cate

Temu, the emerging online shopping platform, has gained popularity for providing attractively low prices across a diverse product range.

To determine its safety, it’s crucial to delve into details such as its ownership and overall legitimacy as a company.

What is Temu?

It is an e-commerce platform that has experienced rapid growth, operating through both a website and an app, functioning similarly to major online retailers like Amazon.

Individual vendors list their products on Temu, managing orders and payments through the platform.

It offers a vast array of items for sale, spanning categories such as clothing, beauty products, electronics, and household items.

The notably affordable prices have sparked concerns about the platform’s safety and raised questions about its ownership.

Is Temu Legit?

Yes, the majority of items available on Temu are genuine, meaning you’ll receive them as expected. Typically, it takes around 10 days for the products to be delivered to your doorstep.

But it also lacks accreditation from the Better Business Bureau (BBB), a common standard for major retailers.

The platform showcases tech items that closely resemble those of well-known companies like Dell or HP, but authenticity concerns arise as many products are not genuine.

Verification of genuine tech companies, such as Lenovo and Xiaomi, can be confirmed through a blue tick on their listings.

While anecdotal reports exist of customers receiving poor-quality or fake items, the extent of these issues is challenging to determine conclusively and is often traced back to specific vendors rather than inherent problems with the company itself.

Who owns Temu? 

Owned by PDD Holdings, a Chinese company based in Shanghai, Temu asserts its operation from Boston in the US.

PDD Holdings also owns various e-commerce platforms, including Pinduoduo, which is Temu’s counterpart in China.

Despite concerns raised by US government officials regarding the potential influence of the Chinese Communist Party in the company, it has garnered immense popularity among American consumers, with millions of downloads of the Temu app.

Temu social media







Temu app

Users can explore individual vendor listings, manage orders, and make payments directly through the app.

Despite concerns about its legitimacy and ownership, it has gained popularity for its attractively low prices and diverse product range.

Why is Temu so cheap?

Temu offers products at lower prices because its supply chain goes straight from consumers to sellers, cutting out the middleman.

This direct connection helps reduce costs. However, relying solely on third-party sellers may raise concerns about Temu’s ethical practices.

Temu Reviews

Temu has received a rating of 2.53 stars from 1,629 reviews, suggesting that many customers are not satisfied with their purchases.

The most common complaints about it include issues with customer service, credit card transactions, and product quality. Currently, it is ranked 72nd among Social Shopping sites.

These are some reviews from customers:

Strange looking object when you first open it lol, but I like the over ear tabs on the side to keep the mask on the face, it’s got a very nice fury feel to it going to interesting when it’s actually in use as to how hot or cold it remains.’

love this and can’t wait to fill it with some sweet perfumes and facial cleansers and cotton wool pads and give it to my daughter as a Easter present’

‘This is one cozy beautiful dog bed my dog is asleep right now in it she’s 19wks old and loves a comfy bed I would 100% recommend buying one for your dog you won’t be disappointed it’s huge soft fluffy and so gorgeous I love this bed so much I feel like getting in it for a lil sleep myself it looks that cozy’

‘This was my first order using Temu, and am thrilled at the quality of product received and the speed I received them in. All in all 10days from purchase. I have seen this item slightly cheaper with another dealer on Temu, but I decided to reorder another batch to create my needed set from this seller due to the excellent service I have received to date. Thanks so much :)’

In conclusion, while Temu offers attractively low prices and a wide range of products, there are significant concerns regarding its legitimacy, product quality, and customer service.

The platform’s lack of accreditation and numerous negative reviews raise red flags about its reliability and trustworthiness.

Customers should exercise caution and conduct thorough research before making purchases on Temu to avoid potential disappointments or scams.


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